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The Linux Printer Driver Online Petition

Posted by devnet on · 7 comments
http://linuxblog.sytes.net; By devnet
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I've had it! I've been locked in for the last time. No longer will I sit idle and allow choices to be made FOR me. I make the choices around here. When I'm in the market for a printer, I don't want to have to think about which one to get. I want to be able to just go out, browse, pick one, and bring it home. Everything should just work right out of the box right? Wrong! You have to check the Linuxprinting.org Printer Database just to list out printers that you're allowed to buy...that is, if you want them to work with Linux. I say this is a crock. I say it is a sham. There are more than one operating system on the market, and it is high time that companies...large companies...start to understand this.

You've heard it all before I'm sure. My thoughts on this are no where near unique. However, I've been thinking quite a bit about this. Having been involved with a couple of new user friendly distros of Linux lately, I can assure you that printing is one of the main disqualifiers of Linux converts. It is VERY frustrating for a new user to not get that $200 CANON computer they just bought up and running with Linux when there is no driver for it.

How can we remedy this? Perhaps we're barking up the wrong tree writing emails and letters to the companies. Most of the letters I've written fall on deaf ears. The thing that these companies forget is that WE are the consumers...therefore, WE dictate the rise and fall of the market. WE push a product or pull it. Sure, they advertise like hell and try to sway us this way or that...but the ultimate choice lies with US...you and I. The ball is in our court.

Therefore, instead of just writing these emails and letters, perhaps a different type of action can be taken. An online petition.

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Comments (7)

odd...this article isn't showing

devnet ·
Odd...this article isn't showing up anywhere on Lxer despite being approved. :/ I just wanted to get the word out to people.
dave ·
It's not posted yet; but waiting in a separate queue before I release it to the homepage. Patience. :)

dave
devnet ·
ahh hehe..sorry Dave...I thought I did something wrong with it :p Somehow submitted it wrong or something.

Untitled

hkwint ·
Wow, it's even been double-posted (by helios) at the moment! I signed the petition anyway, my ancient Xerox 4510 doesn't work to well with Linux, but that's also because Linux wasn't very popular in 1994 I think... When I buy a new one it should work without me having to search for it a for a week (Mine even isn't even linuxprinting.org). So good action/petition, though it could've been a bit more polite.
helios ·
Yes, it was worded a bit...oh lets say...aggressively but I think many of us see the perfect storm of circumstance and opportunity approaching. With the reported mahem at MS over Longhorn being reported, public awareness of gross security problems and the almost expotential improvement of Linux over the past 2-3 years...we have the chance of gaining a substantial share of the desktop market. Nice letters and requests have gotten us ignored for years. Trust me, if you compiled all my letters to hardware manufactures over the years, asking for Linux support you would have...well, a large stack of papers. I believe it's time to pop some of these companies up along side the head to get their attention. By some accounts, Linux has surpassed OS X in overall users. Why does Canon then support Mac and not Linux? Lets get this petition rolling and find out.

helios

Not only cannot I not sign, I disagree with both your ...

TxtEdMacs ·
premise and solution.

Perhaps you misworded your complaint, but if not here are my complaints to your proposal.

First, you state: " ... I don't want to have to think about which one to get. I want to be able to just go out, browse, pick one, and bring it home ... ". You really don't want to think?! More akin to what I would expect from a l.c.d. Windows user. You wish to do no research on quality of the device, ask no one their experiences or simply even to compare pricing on-line? I am sorry too much of your rant may be rationally used to support users sticking with Windows.

Second: A signature on a petition is too cheap to carry much weight especially when you are dealing with a commercial "enterprise". [Remember the adage: "Talk is Cheap!"] You can make demands all you like, but would it be fair to tax you to support its implementation.? I doubt you would subscribe to the latter solution, however, your rant is nothing more than a loud proclamation that your particular needs. If a company produces terrible printers I could care less that they supposedly work with Linux.

Let's consider the Cannon printer you mentioned as an example of one meeting your price performance needs. Buy the printer that supports Linux and write Cannon telling them that you would have preferred their machine, but it was not an option since it did not support your OS. [Also mention the features that appealed to you, e.g. (if it were I) I would tell them that their sticking with a limited set of ink cartridge types that work well.] Unlike a petition with just demands, this strikes home: a real customer and a lost sale. The latter has real impact on a smart company.

Finally, I probably have less extensive experience with computer hardware than you, but I have not encountered the problems you allude to regarding Linux printers. it seems to me in most respects everything has been improving from my first printer used under Linux (routinely): Epson Color Stylus 800. Since then we have acquired the two Color Stylus 880 and a Samsung M-1710 that have improved with each Linux upgrade. Also I have a Epson C-86 purchased for a XP box, that worked flawlessly under Linux this past week. Long ago I began with HP Laser Jet P-3 that worked under much earlier versions of Linux. Of those mentioned only the HP and the Epson 800 are no longer here, both having been given away.

One last point - when it becomes an imperative for nearly all manufactures to include Linux support, I will remember those that did not.

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helios ·
One last point - when it becomes an imperative for nearly all manufactures to include Linux support, I will remember those that did not.

...And until we let them know of our intentions, they remain clueless. Protest in silence and doing so annonymously is impotent. OK, do petitions work? Not as a stand-alone device, but as Devnet states in his blog, if we follow it up with individual letters and communications, then we probably stand a better chance of getting something done. Linux is at a critical point on our history and a perfect storm of circumstance is presenting us an opportunity to gain some significant ground. We need to take advantage of it. Another fact was mentioned that I consider important. While we are talking about Canon, please note that they have extensive driver support for OS X. Linux has surpassed Mac in both business and desktop usage according to some figures, so why the hesitation on the part of manufacturers to release or provide drivers? They don't want to open source them. Thats fine with me. I personally sent Mr. Yoroku Adaachi, the CEO of Canon, the return/refund slip for 5 MP750 printers and accompanied it with the receipt for their HP counter-parts. Did it do any good? Probably not, but the trickle may become a strong enough stream to effect some change, and TRYING to get things changed is better than just accepting things as they are. I am happy with the fact that all my printers, in every office, in all three cities work with Linux. Man, there are hundreds of thousands of people who are not as lucky. We as Linux users should feel some sort of obligation to our community and help any way we can. At least that is my mindset. There are some hardware manufacturers that have seemingly dug in their heels on this issue. We should let them know that due to their decision, they stand a chance to become a bit less well-heeled as a result. Yeah, I signed the petition and I'm personally responsible for 11 others signing it. It's the only weapon we have right now and I say fire both friggin' barrels. Thanks to everyone else who pulled the trigger.

helios
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