How good is open source support?

Posted by azerthoth on Jul 18, 2008 3:23 AM EDT
ZDNet; By Dana Blankenhorn
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The cheap answer is “as good as you make it.” The real answer is more complex. As our friend Big Money Matt notes today, open source vendors are not really selling software, just support, and they have an image problem.

[There is a poll attached to this one. -Az]

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